colour rummy

colour rummy App support

Contact
+91 8779004498

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the specified time. If you're still unable to receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless account update.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems and allow you to log in and play seamlessly.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw money earned from gaming, and bonus funds are not eligible for withdrawal. This means you can withdraw the money you've earned, but not the bonus rewards collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a required step for further access. Completing these details will allow you to continue with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process, taking around 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours in some cases. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be spent on gaming and not withdrawn. Any winnings earned while using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request appears to be failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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